Device not associated with account


#1

I’ve been using the rachio successfully for a few weeks, but now when I open my app it says I don’t have a device associated with my account. I tried logging out and back in, with no luck, also unplugged and plugged back in the unit, any advice?


#2

@thoben

If you reach out to support@rachio.com or through phone, they will be able to assist.

http://support.rachio.com/category/219-contact-us

Initial thought that comes to mind is different account created accidentally?

:cheers:


#3

Will do - thanks!