Controller went offline, tried to reconnect wifi


#1

Noticed my controller had gone offline, so i went and tried to reconnect it to wifi… probably should have just left it alone. It failed to reconnect with an “unknown error” now im stuck in i believe a boot one error… a bunch of flashing white and one red at the end in quadrant one. Ive attempted to unplug, press the down button on the keypad, and tonight i will leave it over night powered off. But 3-4 attempts have not gotten me past it.


#2

Hey @IxsharpxI,

So sorry to hear this! Our support team is great at troubleshooting Wi-Fi issues - would you be up for shooting them a message at support@rachio.com so we can get this squared away as soon as possible?

:cheers:
Lo