Controller transfer ownership


#1

I have moved into my new home which has rachio generation 2 controller. I am not able to access the controller as it is still registered to the prior owners.


#2

@kstarner

Can you PM me the old account email address and serial number as well as your Rachio account email address?

:cheers:


#3

i don’t have the old email for the account. the serial number is VR0700108 and my account email is xxxxx


#4

@kstarner

If you logout/login to the app you should be good to go.

You will probably have to perform a Wi-Fi reset.

:cheers:

:cheers:


#5

thanks!