A couple of days ago we changed from AT&T DSL to Comcast Internet, went thru the Wi-Fi set up/change and everything appears to be correct, but now there is no water coming out of the sprinklers. Even though the app shows that it is running. I don’t think we have a master valve, have tried changing that setting on or off and doesn’t help. Any ideas?
Hu @carlrich1! Can you tell me what lights are showing on your controller, or if any of them are flashing? You can refer to this support doc for more clarity on that: http://support.rachio.com/article/484-light-diagram.
If you can let me know, we can start troubleshooting whatever issue you are running into and get you back to watering!
I am going to open a support ticket for you so we can more effectively troubleshoot- keep an eye out for an email from email@example.com. We will get you back up and running!