Cannot log in using app but web login works


#1

I used to be able to log into the android app just fine but now every time I try I get “No user found with that username/password combination” even though I can log into the web site using the same info.


#2

Am I the only one having this problem? I still cannot log in. Tried reinstalling the app and still doesn’t work.


#3

@mdford I will have the engineering team review your account.

:cheers:


#4

@mdford I had the team review your account and it does seem like the mobile app works.

Can you try a password reset? Also, what error are you seeing in the mobile app?

:cheers:


#5

@franz I’m getting “No user found with that username/password combination” on the login screen of the app. Password reset didn’t help.


#6

PM me the username you are trying, thanks.

:cheers: