I’ve created a support ticket, but it seems like people are able to get more help here.
RouteThis key: 4WAQWDAJ
We use a Google WiFi Mesh router system in our house. Google WiFi is supposed to use either 2.4 or 5GHz, depending on the device. It SHOULD select the right band for us, but I cannot do so manually.
- I’ve tried creating a guest WiFi account to connect the Gen 2 controller to
- I’ve tried power cycling
- I’ve tried factory resetting (Up + Select button until all lights are on)
- I’ve tried shutting off router points to reduce the bandwidth of the router to bring it down to 2.4Ghz
None of these seem to work. I continue to get the “Oops!” screen every time I try to set up the controller on WiFi. Not sure how to proceed here.