Hello, my device went off line. it is a rachio 1
i am in the app trying to use the blinkup, but the app never starts blinking
I get the nag dialog about flashing lights
click the “got it”, then press the “blink up” button
no blink and the app immediately goes to “we are still having trouble”
I am having what sounds like a similar issue. The house is a rental and we had old tenants leave (WiFi disconnected) and new tenants move in (new WiFi). So I went over today to reconnect my Gen 1 controller. The steps say to wait until the green WiFi light is blinking, and if it’s not blinking, unplug/plug back in. But no matter how many times I unplugged the unit - and no matter how long I waited (I even tried waiting more than 25 minutes) - aa soon as I plugged it back in, the light was solid green. Does this describe your issue as well?