We’re in the middle of a heatwave but I’m on my own with the watering. Zones 1-6 will not run, 7-12 are fine. The bad lines won’t run manually, either with the app or on the unit (Gen 2), or on their schedule. It thinks it’s running, though. 1-8 are wired on the same side, so it’s not a problem there. We have done some digging but it’s run since then, so we didn’t hit anything.
What’s upsetting me the most is I put a ticket in to Rachio for help on Thursday, 6/6. It’s now Tuesday afternoon, 6/11. They’re gone for the day now so if they reach back tomorrow morning first thing, excluding the weekend, it will be 90 something hours for a response. HELP, RACHIO, HELP!!!