2.5 Schedule creation - can't see zones 1-5


#1

Maybe the 2.5 web app hasn’t rolled out entirely, but I just went in to try to add a schedule using the new web interface and zones 1-5 were missing from the zone selection screen. When I got to the final screen for schedule setup, zones 1-5 were present and had watering times. At present time, I cannot deselect any of those zones due to the odd behavior of the zone selection screen.

This is using Chrome, with script blocking disabled.


#2

Are these zones in a different schedule already?


#3

All zones are in pre-existing schedules. I disabled my spray schedule prior to creating a new schedule, but zones 4-5 (spray) as well as 1-3 don’t show up in the web interface.

I can select tree drip zone (#10) even with that zone already in an active flex schedule.
I see zones 6-16 available in the selection screen (11-16 are not in use by the controller).
Zones 1-5 would be what I would expect to see if I could somehow scroll left…


#4

Hi @wx16!
Thanks for the feedback. We’ll let you know when a fix is out…

Thanks,
Dan :rachio:


#5

Observing the same issue in Firefox 45.0.2.
Zones 1-5 missing.


#6

@wx16 & @FiveStrBass – I’d like to try to reproduce the issue you’re experiencing on your account(s). Could you send a quick note to support@rachio.com with your Rachio username and reference this community post?

Thanks, Emil


#7

done


#8

I notice the same problem with my zones 1-6 when trying to add a schedule on the web app, so I just selected zone 7 and continued. When I got to the total watering times settings, all the zones were there.For the ones I didn’t want to use I made the time 0 minutes. Not the best way to do it on the web, but it works. I ended up deleting that schedule and doing it right on my iPad.


#9

Thanks for the screen shots (and work-around!) @Khillski, that helps narrow down the issue…


#10

@wx16, thanks. I believe I’ve replicated the issue.

I know @Dan is looking into the issue. We’ll let you know when it’s fixed.

Best, Emil


#11

This should be fixed (but may require a few refreshes). Let me know if anyone is still seeing the issue.

Thanks,
Dan :rachio:


#12

https://cdn.meme.am/instances/29336398.jpg


#13

Still a problem.


#14

@stonecliff,

If you send me your username, I’ll look @ your data and see what’s going on…

Thanks,
Dan :rachio:


#15

How do I send it privately?


#16

@stonecliff,

Click on my name above one of my posts, then click “message” on the pop-up that appears…

Dan


#17

Hi @stonecliff,
What browser/OS are you using?


#18

Just to update the thread, it looks like that’s sorted out. If anyone else is still seeing the issue please refresh the page, close the browser, and re-open…