@TunaTaint, I'm sorry to hear you're having trouble getting your front panel off of your wall mount. The front panel should fit snug on the wall mount, but release when pulled on (not pried open). We'd like to better understand why your front panel isn't coming off easily. Perhaps you could send us a few photos of your front panel and wall mount to review? We'd like to help. Worst case, we'll send you a replacement to correct the issue.