@paulthecer Very cool! How much of the project do you have left? I hope you're including a pizza oven!
Wow, that is a bit complex. I'm not a supply chain expert, but will bring this up with our sales team to see if there's anyway Amazon can ship directly to Europe.
I apologize for any frustration. We had an upgrade program in Feburary for activated users; however if you didn't have your controller activated at that time, you might have not received the email. If you email a copy of your receipt to email@example.com, they will review your account and see if they can offer any upgrades.
I assume you have the power adaptor/requirements sorted out for Italy?