I have (2) Gen 1 systems (Front and Backyard) and each have 6 zones.
My backyard system originally worked perfectly for a few months until 1 zone was not working and I replaced the valve and that zone started to work again without issues for a couple months.
Afterwards that replacement, Not a single of 6 zones would not work by manually testing it from the app and I would receive notifications on my iPhone during the scheduled/programmed sprinkler times but it was actually not watering anything.
I went and replaced all the rest of my valves to see if any of my zones would work... Still nothing watering.
Next, I had my landscaper come by to test my wiring system and completely replace the wiring in case a rat had chewed the wires or anything else. He also brought a test sprinkler system (Orbit) and he plugged into all of my zones into the Orbit and all of my zones worked perfectly. It seems that my Backyard Rachio is defective.
I reset the Rachio many times and tried everything that I could have tried but it seems that my valves, wiring, and sprinklers are working perfectly besides the Rachio System.
I live in east orange county, CA and I originally bought 2 Rachio systems for my house to control/program and save water and also being able to manually active the sprinklers to spray down the yard in case of a fire. There was a major fire in my area and we were mandatory evacuated and I was ONLY able to manually active my front yard sprinklers because my backyard system has not worked well for a few months and the grass and plants had already died before the fire anyway.
Fortunately the house did not burn down but only 1/2 of my sprinklers could spray down the front yard.
Any suggestions or ideas how to get my backyard system to work or have Rachio replace it? I think I have already done everything to fix my backyard system.
Thanks in advance.