This is awesome info! This is truly great and you all are awesome! Both you and Kevin (and everyone else of course) have been super.
I have to say, it was all my fault! 
I had the setting wrong for soil type for that one zone! Kevin figured that out and pointed that out to me! Man, all my fault 
catch cups ordered! More fine tuning on the way.
thank you guys for pointing out that it was all user error on soil type 
@ghctim - as a customer from nearly the beginning of IRO, I have to say thank you for manning up and acknowledging what this company has helped to figure out. My experience with them from the beginning has been nothing but industry leading customer support. Everything from overnighting a DOA IRO, to solving problems via these forums, to their constant attention to detail and improvements, their response and interaction on EVERY question or issue posted. I have not found another company that is as attentive and responsive as these guys.
I’m sorry you had the initial learning curve and bump in the road. I have been enjoying my IRO and look forward to version 2.0 of the software.
BTW, if you haven’t explored setting up a weather station, do so! It’ll give you even more control. I setup a weather station using my Netatmo setup and now find that I’m saving more water as it is preventing irrigation schedules due to recent rain activity at my property!
This is the same document I used! I have Rainbird 1800 sprays and rotors. I used 10 minutes for sprays and 20 for rotors. My rates are: Rotors 1.00 and sprays 1.75. Process was straight forward and very accurate. It’ll also tell you how uniformly the grass is getting watrered.
No worries, @ghctim! I’m glad @kevinro was able to track down the issue for you. That’s what we’re here for. If ever in doubt, please don’t hesitate to ask us.
Thanks @SteinyD, we just believe in treating customers as we’d like to be treated. It’s sad that customer service isn’t a priority at all businesses.
@Adam9997, just curious, do you think you were over or under watering before you had an Iro? We get many users that have always used default times their neighbors, landscapers, or prior owners used with no science behind the actual run times. I’d love to hear anyone’s feedback on any learnings/takeaways from setting up their Iro.
Difficult to tell, I was under watering my lawn mainly due to clay soil. Anything over 20 minutes would runoff, so to compensate I would water every other day (every day on hot days) with not so great results. Iro and the smart watering cycle solved that. I water every 3rd day with breaks between zones there is no run off. This will improve the root growth.
Additionally, the combination of rain sensor and Netatmo rain station already saved me 4 waterings automatically. Over a longer period of time, I will be using less water and my water bill should reflect that.
@Adam9997, awesome feedback. Thank you for sharing this with us and the community. I’d be interested to know your water savings at the end of the summer 
Best, Emil
@franz I got my catch cups. It seems like this is a little more work then i thought to calculate the precipitation rate. It seems like if you added GPS nozzle position to each zone you could make it easier for people to do this.
For example, You could have people walk a zone and “mark” each sprinkler head. You could then guide someone to place the catch cans.
Just an idea, I am sure it would be a good deal of development and I know Flex and 2.0 are higher priority. But I think this is something you could have a wizard for in the future.
I also think having a zone geo-zone would allow you to do smart things with soil sensors in the future. This would allow you to better understand hydration for the entire zone.
The verdict is in…
My 2014 summer bill was $595, same period this year $350. Rachio paid for itself in 1 summer!!. The lawn looks great despite a dry summer. Thanks for a great product, support, and community.
Cheers 
Awesome thanks for the feedback, we will be dialing in things even more next Spring
Dude, super stoked for next spring. I was a sad panda when I flipped my unit to off…
I bet you’ve never played with a sprinkler controller like you have with Rachio. 
No, I wanted to take my 12 gauge to my old pro c, now I come home and whisper sweet nothings to my rachio…yea, it’s creepy…
See ya next Spring, we’ll be busy at work building out new and exciting features.
“Time to make the donuts!”