Won't Turn Off Sprinklers


#1

When I first plugged in the Rachio device it automatically turned on my sprinkler system. I went ahead and connected to the Wi-Fi and connected my app. When I go into the app, it doesn’t give me the option to turn of the sprinkler system. I even set a schedule for it to turn on for the current time and turn off, it still did not turn off the sprinkler system. How do I get the sprinkler system to be turned off?


#2

In the apps main menu, try selecting “Device Settings” just to the below right of the “Online” window and turn Standby Mode “On”. If it works, I would consider this a temporary fix until someone more knowledgeable can get back to you as I’m a Rachio rookie.


#3

Do you mean something like a ‘standby/sleep mode’?

:cheers:


#4

Did you wire something wrong?


#5

i know right? this sounds like we are accidentally shorting some current down to the solenoid.