Why is switching between controllers harder in the latest UI?


#1

In the old UI, switching between Rachio controllers used to be simple. Select the controller at the top of the screen (mobile or Web), and you’d get a drop down showing all the controllers for your account and you could simply select the one you wanted.
In the latest version, it’s now become a multi-step process which is not at all obvious.

One of the real strengths of Rachio is its user-friendly UI. Having multiple controllers isn’t that big a deal when it’s easy to switch between them, but now it’s become a real pain. Please put back an easy switch option.

thanks
Bob


#2

Hey Bob-
Thanks for bringing this to our attention. We are working on switching this feature back for users with less than five controllers!
:cheers:


#3

That would be great. I have 31 zones in my yard, so I needed 3 controllers, but they are effectively all part of the same system so easily switching between them is important.

Bob