Viewing future seasonal shift broken?


#1

According to the email I just got I should be able to see watering times in the future. It referenced this page: http://support.rachio.com/article/506-seasonal-shift

But when I shift forward on the calendar the run times are all the exact same, July == December. Is this currently broken in the web app?


#2

@GregS Thanks for bringing this to our attention. We have a known display issue with some cycle/soak schedules (enabled with seasonal shift) that are in future months. We are working on this display issue and it won’t be necessary to download any new software (i.e. iOS/Android).

Schedules without cycle/soak enabled should look correct in future months regarding their adjusting duration (if seasonal shift is enabled).

Hope this helps and thanks for your patience.

:cheers:


#3

@GregS We believe this has been fixed. Please let us know if you still see an issue with the future month scheduling display.

Thanks for your patience!

:cheers:


#4

I’m not seeing a change on the web app at https://app.rach.io


#5

@GregS I’ll work with you offline on this, everything I am viewing does seem to look correct.

:cheers: