Valve will not shut off


#1

Hi, I woke up this morning to find zone 6 has drenched my yard and IDs still running for hours. The schedule shows that it turned on and turned off, but it didn’t. Unplugging the controller didn’t stop it either. I had to turn the water valve at the main to stop it. Any ideas why this is happening?

Thanks


#2

@RaniBaki

Can you reach out to support@rachio.com?

They should be able to help you diagnose the issue.

:cheers:


#3

I had the same problem, happened to me with the same zone twice. my irrigation guy replaced the solenoid for that zone and I haven’t had a problem since.