Unit won’t power on

Good morning, all of a sudden my unit won’t power on. I went to my neighbors house who has the same unit to test to see if power supply but no luck there as well. My unit is only 2 days old, how would I go about getting tech support?

Where’d you buy it? I would contact them about a replacement. If Amazon, they’ll do it.

My wife got it for me as a gift on Ebay. It was brand new never opened and worked then it just stoped working out of no where.