My customer called and said no water was flowing, but the Rachio was running it’s schedule normally. Her water was on. I checked the outputs at the controller and all were good. I went to her master valve outside and the wire connections were bad. One wire splice just fell off when I touched it.
I stripped the wires back and activated the controller to check output at the master valve wires. All good. I respliced the solenoid and we’re back in business.
Question: Is there going to be any type of troubleshooting feature coming up? Several controllers on the market have a feature that can test zone circuits.
If not, I’d suggest a pretest feature that tests, before every scheduled event, load or open connections between the common and all connected solenoids. Without this feature, along with an alert, a customer can go a week or more without water.
That would make a smarter controller.