Trouble with Zone Names

heshie75v 2017-10-17 21:43:18 UTC #1

I noticed that one of my zones was named wrong and I went to the “Web App” on my PC and renamed the zone. NOW they are all wrong for some reason. I guess maybe I should have done the renaming on my Phone where the Rachio App is ???
How do I correct this error? I only have four Zones
Thanks

mckynzee 2017-10-18 19:27:19 UTC #2

Hey @heshie75v-

I have not heard of this happening in the past. Were you able to edit them to the correct names? What did they all change to after changing the one?

McKynzee

heshie75v 2017-10-18 22:01:32 UTC #3

Don’t know how this happened in the first place, but I changed one zone and then all were wrong.
I finally spoke to Rachio service after trying to fix it myself, and got a great tech on the phone, and he saw the problem and he was able to walk me through the fix and everything is fine now.

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