Transfering Controller


#1

@franz, or other Rachio team gurus…

What is the recommended process for someone moving out to allow the new owner to take over the Rachio controller when moving in? It would be nice if zone setups and schedules could be left in place for the new owner. Is there something the previous owner should do before moving out?


Device already in use?
#2

We are building a way for users to transfer to each other in the app. Support can actually transfer accounts until we have that finished :wink:

:cheers:


#3

Hi! Any update? Moving in a week. Should the new owners still call support. Or I was planning on going into profiles and changing the name and email address to the new owner. Then they could set up a new password


#4

@Eru You can now transfer ownership through the app. Go to “Shared Access” and choose “Transfer Ownership”. The recipient must have a Rachio account.

:cheers: