Is the old Rachio 2 offline for a reason? Could it be plugged back in (just power and wifi, no zone wiring) to do the transfer process? If not, like @championc said, contact support and I think they can do it from the cloud side.
Is the old Rachio 2 offline for a reason? Could it be plugged back in (just power and wifi, no zone wiring) to do the transfer process? If not, like @championc said, contact support and I think they can do it from the cloud side.