My new unit it stuck on red in Zone 1. We had a power outage last night.
While I wait to hear back from support, I have tried the following:
Unplug for 30 seconds. No change.
Hold down stop button on directional pad to reset. No change.
Is there anything else I can try while I wait to hear back from support? I see same issue elsewhere in this online community. Is this going to happen every time there’s a power outage? If so, maybe I need a more stable product and not a replacement. Why does this happen?