Shipping Support

I am looking to get support on a shipping order I place. I received a Rachio 2 but the Waterproof Enclosure was not included in the shipment.

Thank you
Byron Johnson

Uh oh! Sorry about that @byronjohnson01! Ping our support team at and let me know your ticket number so I can ping our orders team!

Thank you

here is my ticket number 617061

My order number is

1 Like

Thank you! Pinged the team!