Rain Sensor not being noticed


#1

Hooked up hardwired Hunter Rain sensor and enabled the setting on the Iro. Iro Does not recognize a test event. Rain sensor worked just fine on the Rainbird it was previously attached to. Suggestions please. (Wires have been switched and checked for correct solid connection into the controller)


#2

Can you send photos to support@rachio.com?

Thanks, they will be able to troubleshoot for you.

:cheers:


#3

Just wanted to let you know we found a defect in the firmware in regards to this (was introduced with our last firmware release).

Setting the rain sensor to ‘enabled’ is not getting persisted on the device correctly.

A workaround is to just power cycle the Iro after enabling this setting. Then it will correctly register and work as normal.

We will put a patch out in the next week or so to fully fix this.

Sorry about the confusion.

:cheers:


#4

Thanks Fixed! I should have known, “When all else fails, Power Cycle”!


#5

Lol, yes that usually fixes it :wink:


#6

when will a firmware update be pushed to fix this?


#7

It’s high on our priority list, some other firmware updates we want to make. I don’t have an exact date yet.

Will post when the fix is out.

:cheers: