Rachio Version 2 not watering


#1

My Rachio thinks it is watering but none of the valves are coming on. I have three zones set up. It is online and I even reset the Wifi. It will not water manually thru my iphone or manually at the Rachio Unit on any of the 3 zones. I haven’t messed with any of the wiring as nothing has changed.

What is the best way to trouble shoot this problem and can I take an AC voltage measurement on the Rachio where each wire plugs in and to the Common. If so should only the active zone show an AC voltage?

Rich


#2

You,can pt it on the terminals.
Only the active zone should be showing voltage.
You will want to measure it at the valve too.
Let us know,what you find.


#3

If all of your zones are not working logic says that the problem is likely the common wire connection. Try removing the common wire from the Rachio, cut about 1/2 inch off the wire, strip off about 1/4 inch of the shielding, and reinsert it into the common connection on the Rachio. You can use a multimeter to check the voltage of each zone connection and the continuity of each valve’s connection.


#4

Found a broken common wire in the junction box. Just not sure how it happened.