Rachio iOS app requesting credentials repeatedly


#1

I have noticed since the last update that the app on my iOS device frequently asks me to login. Previously, once I logged in, it would stay logged in until the next device restart. Has so something changed or am I having a senior moment? :wink:


#2

@SteinyD‌ Think we might have found the issue, will have a fix in 1.6.


#3

Some folks have reported that resetting their settings cleared up the problem for them. Go to Settings > General > Reset > Reset All Settings.


#4

@matt‌ - that isn’t practical. I don’t want to reset my settings for all my apps.


#5

@SteinyD‌ I understand this isn’t practical but should fix the logout issues until 1.6 is out. If you can wait until then the reset is not necessary. Thanks!


#6

I had same problem after update. I changed the password so it would update the key chain and it seems to be working now without asking for log-in credentials. Will keep an eye on it but was definitely a change after the update.


#7

Do you guys have a ballpark ETA for v1.6?


#8

@ted_chappell‌ We are targeting submission to the app store this week, so the app will more than likely be available for download sometime next week.


#9

Any update on when this will hit ?


#10

@mwhaley99‌ Wrapping up testing today and should be submitting today or tomorrow to the app store. PM me (franz@rach.io) if you want early access to beta test the logout fix. Thanks!