Hi, I am new to the community. I moved to a new home and trying to set up the Rachio Gen 2 Controller which was earlier used by the previous owner, I downloaded the app on my android phone and followed the steps in the app. After scanning the code, It returns the below error:
Oops! We couldn’t connect to your controller.
Complete these steps before you try again:
1. Unplug your controller, wait a few seconds, then plug it back in.
2. Wait for the 2nd light on your controller to begin flashing, then try again.
I tried the above steps several times, it keeps returning the same error message.
Internet service is Comcast. Appreciate your help.