Just moved into a new construction with the Rachio Gen 3 system installed. I have spent 2 hours this afternoon attempting to get it connected. It is getting stuck at the Connecting to the Cloud portion of the process. According to the lights, it has successfully connected to wifi, but can’t make the final connection (to Rachio’s cloud). On the lighting bar, the first 3 bars are solid, the fourth bar continuously flashes and the app eventually says “something went wrong” and asks what lights we are seeing. I choose the option that 3 lights are on, the 4th blinks, and it sends me through the final connection phase again (to no avail).
This is getting frustrating, has anybody figured out the issue?