Preferred Weather Station and Rachio Discrepancy


#1

Hi All!

Big fan of my Rachio, but I’m having a problem…

I found a topic that is similar to my issue here, but I haven’t found any reported issues with my particular weather station.

On 9 June 2017, the KDAL weather station (the Dallas Love Field PWS) recorded over 1" of rain (see the right-most column):

However, my Rachio only shows 0.03", so unfortunately it watered the next morning:

Any ideas? Thanks for your help!


#2

@DallasLawn Thanks for bringing this to our attention. I had received another report regarding this same weather station reporting the incorrect amount of rainfall to Rachio. I’ve opened an Aeris support ticket for further investigation and will report back.


#3

@mitchell

Thanks for working with Aeris on this, you rock!

:cheers:


#4

@DallasLawn,

I’m happy to share with you Aeris’ response:

Hi Rachio Team,

I wanted to follow up and let you know we have identified the reason for the precipitation discrepancy you brought to our attention. We will be adding a logic into the data ingestion system to ensure future updates are handled properly.

Please let us know if you have any additional questions at this time.
Thanks,
Brandon
AerisWeather Support Team
http://support.aerisweather.com

Thanks again for speaking up, and if you observe any other issues please don’t hesitate to let us know!