I have read the support articles about upgrading the Rachio mobile app to v3. I have also read the Rachio Community posts that were in response to the v3 release announcement. It seems clear that there is a lot more going on than just installing a new app! I want to understand what is going on before I take the plunge.
Would someone please explain what happens after you upgrade the app? It appears that running the v3 app for the first time causes changes to be made in the Rachio cloud back-end, so that the v2 app will no longer work. Perhaps it also loads new firmware into the controller. I already see that I cannot access the web app until I have upgraded the mobile app. Rachio needs to provide a lot more documentation about all the moving parts here.
I share access to my controller with my landscaper. It seems that we both need to upgrade at the same time, or else one of us will lose access. This upgrade may be problematical for the landscaper, if he has other clients who haven’t upgraded yet. This seems like a common scenario; I think that Rachio should publish a procedure for handling it correctly.
I also read that there may be a new requirement that a user name be a valid email address. What is the upgrade process for someone whose user name is not an email address?
Also, with the redesigned back-end, is there now a way to transfer ownership of an account from one authorized user to another? Also, a way for each authorized user to customize notifications individually?