I am really hoping that someone on here has experienced my frustration and has figured out a solution for it. I have been trying to get my Rachio system set up for probably a year. I have a rainbird system that came with my new build with 24 zones. I love the Rachio interface so I bought 2 units 6 months ago, got an isolator recommended by someone on this forum off amazon for $20 or so. I hired a professional to install it all but after 3 hours and $300+, we could never get it to work so I returned both units, and got a wifi adapter for the rainbird but it is horrible compared to Rachio.
After using it for 6 months, I got tired of it and tried Rachio again. Bought 2 units, bought an Isolator recommended by Rachio spent another $100, hired a pro to install it for another $200, and it’s still not working. Now all I am left with is almost $1k spent, time wasted, and frustration.
Currently, my controllers work manually but it does not receive “on” commands from the app. I am able to stop any runs from the app and that’s it. I tried the android app, web app, and iPad app. I worked with support but all I am getting are emails back and forth with their suggestions that are still not fixing the issue. My isolated setup was working great manually where it automatically turned off controller 1 when I turned on controller 2 with a click on the isolator. Now, that does not work either. It clicks and switches to the next controller if I manually click stop on 1st controller.
I will forever be grateful to anyone that has been down this road and can help me.