Latest upgrade of rachio software breaks connection to alarm.com with apple IOS


#1

After upgrading my Rachio software a malfunction appeared on my alarm.com APP. the fix was to disable then reenable the rachio service on Alarm.com (your alarm.com dealer may have to do this) THe IOS device will not complete the connect to Rachio process. Using and Android device I was able to reconnect to my Rachio’s device.


#2

Thanks @fkondor. Our engineering team is working with the Alarm.com integration team on diagnosing this issue. Thank you for reporting!

:cheers: