Just Installed Rachio...No Zones are working..but the blue light and the app acts like its performing...suggestions?


#1

Just Installed Rachio…No Zones are working…but the blue light and the app acts like its performing…suggestions??


#2

First, I’d check that your zones are correctly setup. Then I’d check the wiring, both indoor and outdoor. For no zones to work, I’d pay extra attention to the ground wires.


#3

If you can send before/after wiring pictures to [support@rachio.com] they will help get you up and running.

:cheers:


#4

It was the main valve… Was not enabled! It’s working great now! Thx!


#5

w00t.

:cheers:


#6

How did you enable the main valve? I’m having the same issue.

Thanks!


#7

Device Settings --> Advanced --> Master Valve/Pump.

:cheers:


#8

@jboddie33, looks like @GRC’s reply got lost in email. He did the following to resolve the issue:

  1. I found that the main valve wire was nicked and when I moved it… the wire broke 2 inches down. I spliced and repaired it.
  2. I rebooted the controller and made sure the set up had the main valve enabled.
    That’s it … The system is working great now!!

@jboddie33, hope this helps. Let us know if you’re still having any issues getting your zones to work, please let us know.

Best, Emil