Whoa! You genius. I was sold a 24VAC plug and looks like it’s 12VAC. I assumed because the box said 24 it was 24.
Thank you. I’ll go grab a replacement and hoping that fixes it. 
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Whoa! You genius. I was sold a 24VAC plug and looks like it’s 12VAC. I assumed because the box said 24 it was 24.
Thank you. I’ll go grab a replacement and hoping that fixes it.