Installing unit and getting no power

I just installed Rachio 3 and nothing is happening after plugging in unit. I checked electrical outlet and it works fine. Could you please help if there is a troubleshoot that I am missing.

I’ve attached picture for your records.

@Spikersean - if you have access to a volt meter test the output of the power supply. It could be a DOA power supply. Write to support at for a RMA/replacement.