Honest assessment of where the Rachio 3 is going

Hey @KidCapri Sorry I missed this. I’m the primary contact on this forum and it’s on me for not following up here. Our new firmware engineer will get started on the HomeKit project shortly and we will post more details in the coming weeks. I am excited to have them on the team and I am fully confident in their abilities.

I’ll also address your other points in your first post. First, we know that the “End by” setting on Flex Daily can be a pain point specifically for users with a lot of zones and a long total schedule duration. We have thoroughly reviewed this request and unfortunately do not have any solutions that we can implement in the near term, but will continue to look at ways we can improve our core schedule experience.

I’m sorry that you feel like we haven’t made any significant updates to the app. I’d like to note the work our team has done to release several feature enhancing updates to our software over the past six month, most notable:

  • Weather Intelligence service:
    • Updated historical data from 30 year averages to 10 year averages to account for climate change
    • Enhanced detail (more accurate) aggregate weather data for our Weather Intelligence Plus Network
    • Evapotranspiration data is now available to international users outside of the US
  • Past/Upcoming runs on the homescreen
    • Enhancing schedule visibility so users do not have to click through the app to see their schedule history and upcoming schedules
  • WiFi Troubleshooting Flow
    • Released updates to the in-app WiFi troubleshooting flow allowing users to automatically submit a support ticket so our support team can help resolve WiFi connectivity issues

It’s worth mentioning that we just released our Dynamic Crop Coefficient update With this update we are changing from a static CC that is a yearly average of a crop’s monthly CC to a dynamic CC that represents the crop’s CC that changes month to month based on agronomy data.

We have also documented the other item mentioned in this thread, which is schedule pause and usage data. This has been prioritized but work has not started on it yet.

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