HomeKit Troubleshooting


#1

I have added my Rachio 3 to HomeKit, but as soon as I add it the Controller shows as being Off on the Home app, even though it is online, operational and on the same network as the phone running the Home app. I have performed all the troubleshooting steps, even so far as to factory reset the Rachio, but when I re-added the controller to HomeKit, it went right back to showing as Off. Has anyone else experienced this?


#2

@Leo Do you have the HomeKit toggles and if you flip them does the system operate? Off should be a status that just reflects that the system isn’t active.


#3

You are absolutely right, Tim. I just tested that and confirmed it myself. Sorry for the misunderstanding!


#4

No worries. Glad to hear it’s working.