Gen 3 Setup, No power


#1

Just started setting up my Rachio Gen 3, but nothing happens when I plug it in. I’ve fiddled with the plug-in, tested the receptacle for power and tried a different receptacle all together. No luck. Any ideas? Has anyone else had this issue during setup? I’m wondering if I got a dud.


#2

I don’t know what happened, but I messed with the power cord coming out of the transformer one more time and it lit up. Here’s to hoping it stays online.


#3

If you continue to have power adapter issues (or any unit issues) we can expedite a replacement power adapter (or unit).

:cheers:


#4

Thanks. I’ll do that if it power cycles a lot.