Gen 3 Setup, No power


Just started setting up my Rachio Gen 3, but nothing happens when I plug it in. I’ve fiddled with the plug-in, tested the receptacle for power and tried a different receptacle all together. No luck. Any ideas? Has anyone else had this issue during setup? I’m wondering if I got a dud.


I don’t know what happened, but I messed with the power cord coming out of the transformer one more time and it lit up. Here’s to hoping it stays online.


If you continue to have power adapter issues (or any unit issues) we can expedite a replacement power adapter (or unit).



Thanks. I’ll do that if it power cycles a lot.