Gen 3 Operating Temp issue?


#1

Controller going offline everyday now that we are in mid 90s. Is outside in rachio enclosure.

Have to physically reset.

What gives?

VERY CONCERNED


#2

Crickets…


#3

What type of router/mesh do you have?

Can you run this test and PM me the network diagnostic code?

:cheers:


#5

I emailed you back the diagnostic code.

And I use Apple router

Thanks


#7

I didn’t receive an email. Can you click on my name and private message me? Thanks.


#8

Sorry. Done.


#9

Another morning another offline controller. 4th day in a row.

Getting old. Unit is secure in enclosure. Signal is fine.

Bout done with this!

Reset.

Tried to upload video of what I found but file format isn’t accepted.

Sucks in Indiana.

Something has changed outside of my universe. Ran without going offline for over a month.


#10

@Dwiniger

I’ll work with you directly on this.

:cheers:


#11

I’m all for instant gratification, but damn man, this thread is not even 24 hours old! I can assure you that @franz and the boys won’t leave you hanging without a resolution, but they are human…they need sleep.


#12

@tmcgahey

The engineering team doesn’t sleep :wink:


#13

@tmcgahey - don’t forget the girls too! I’m sure @mckynzee and @laura.bauman wouldn’t leave a controller behind either.


#14

WAHOO! I made the list :grinning: But you are correct! No controller left behind!