Gen 1 Rachio Confusion


#1

Just when I think I know how to run this thing, another set of issues arrive.

Started it this year mid April and watering times were like 3-4 minutes a zone. I’m waiting for notices of weather / season adjustments like I got last year and its not happening. What has changed notice wise? Its getting warm, adjustments are needed.

I check history. the only runs recorded are my quick runs I did to keep my yard from dying.

I check schedule. “All Zones 2017” is on. Runs Mon, Wed, Fri . Should have run today. Did not according to history.

I check history again deeper. There are occasional power cycles, sometimes 2 or 3 a day. Power here is good. House is not losing power.

Suggestions?


#2

@Tracy

It looks like your controller is in standby mode. If you disable standby things should water as normal.

We sent a few Gen 1 firmware upgrades last week. These should “quiet” down and you should see less of these events in the future.

:cheers:


#3

Thanks Franz.

I didn’t recall a separate standby in addition to schedule enabling. I enabled the schedule which should kick standby off I think. Like when quick run disables standby. Oh well, it changes so much maybe this is a newer feature or something. The app is completely different this season.

How often do the schedule adjustments happen? I had one April 1. Didn’t see one for May and temps are 10+ degrees warmer now.


#4

We adjust schedules (if opted in to seasonal adjustments) on the first of each month. When the controller is in standby I don’t believe we send a notification, but the schedule should be “correct” for that month.

:cheers:


#5

Sorry to keep bugging you, but I don’t understand why I would have gotten notice for a schedule adjustment April 1, when I had no irrigation water and no schedule enabled, but not an adjustment on May 1. when a schedule was enabled. It seems standby would have been enabled both times as I didn’t open the app until around mid April. Was there an app update in April? Or maybe this is firmware related?


#6

It might have depended which platform your controller was on (old v2 vs new v3) during those adjustment periods.

We did launch a large software change in the early Spring.

I’d wait until our next adjustment (June 1st) and you should be notified appropriately (assuming the controller is not in standby mode).

:cheers: