Flow meter won't pair after gen3 firmware update

flow meter won’t pair after gen3 firmware update. I’ve removed batteries 6 times and it fails each time. The pairing light blinks but it doesn’t pair.

Hey @crc2004

Would you be up for shooting a note to support@rachio.com so the team can dive into this and see what’s going on?


I opened a support ticket a few minutes after I posted here and I haven’t revived a response yet. Looks as if you guys aren’t using your support system or are very backed up. Sure, I’ll email them.

Ahh! Sorry about that @crc2004 - would you mind shooting me a DM with your email or ticket number so I can ping the team?

you can delete this post, thanks

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