Florida home controller offline; reconnect controller from Pa?

I returned to my home in Pa for summer yesterday from my Florida vacation home. Received a message that my Florida Rachio Gen 3 is offline.

Is it possible to reconnect from Pa? If not, can my Florida neighbor reconnect for me without having my cell phone and its Rachio app?

Thank you!

a power cycle might be sufficient, I recommend trying that first. Unplug, give it a few seconds, plug back in.

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