Device with the same pin found


#1

Device with the same pin found - I purchased the Rachio from Amazon and could not run it for multiple hours - only after multiple hours of investigating what happened I found the reason - Rachio LOCKS the devices previously used by someone. Of course - it takes ages to get some help on this topic. I had to install the controller today and cannot even test it…Can someone take care of the unlocking request ??? Super frustrated.


#2

If you PM me (click on my name, send message) the serial number can take care of this.

:cheers:


#4

@xtek23 You should be good to go.

:cheers:


#5

Works like a charm now - thanks for helping out !