Ordered the Rachio 2 from Amazon and installed the device and all corresponding wires. But when I power the device, nothing lights up. I’ve plugged other devices into the outlet and they work fine. But the Rachio does not. Any suggestions?
@reganjimc - I’ve seen one or two posts of a DOA power supply. Do you have a volt meter to test the power supply? Does it make any noise? I’d email email@example.com or call the number and I think they’ll have a new power supply or controller out to you PDQ.
Thanks, DLane. I can’t find a phone number anywhere. Don’t have a volt meter to test the power supply, but I do know the outlet works fine. Plenty of juice. Also confirmed that my wires were all connected correctly.