Create a schedule with just 1 zone?


#1

Hi,

I have a zone which has new sod, and I’d like to water just that zone a couple extra times a day, but I can’t seem to deselect the other zones when creating a new schedule. How do I accomplish this?

I have a Gen 1 8 zone controller.

-Chuck


#2

Are you using the web app? Earlier this season I had problems where the web app wouldn’t let me do this, but I could do it from my iPhone


#3

Yes, I was using the web app. Trying with the iOS app did allow me to select one zone, thanks. This seems to be a bug in the web app.


#4

Hey @CarryWise-

This is a software defect in our web app that our development team is aware of. I apologize for any inconvenience it may cause!

McKynzee :rachio:


#5

Ahem…while we’re on the subject…

That web app was truly a mess when I last tried it (I think a week or two ago). It had way more problems than “a software defect”. It was truly unusable.

I hope you folks have dedicated some resources to getting that fixed (or rewritten) - not all of us are surgically joined to our cellphones (yet!). Plus there are some environments (like where I work) where people do not have access to their phones at all.

Thanks.


#6

BTW, new user here, but there is a workaround in the web app. Set up your new watering schedule, then, when complete, you can edit the zones that are included in the schedule. I just did this today, as I have two new zones and the new plants need a much more aggressive schedule than my existing zones. I just created the schedule I needed, and then edited to remove the unwanted zones. Works fine (obviously, fixing the software would be ideal, but you can still accomplish what you want.)

RG


#7

Hey @klandingham-

Sorry for the sub par experience- we never like to hear that! Other than the selecting zones issue (I know this is a big one), did you run into any other issues? Just want to make sure I capture all of your feedback appropriately.

McKynzee :rachio:


#8

I’ve run into quite a few issues - I think that most of them have to do with page updating. I don’t have time to go through the entire interface now (nor do I care to, unless you want to send me a check, haha) but here’s a few that stood out right off the bat:

Turn on a zone manually: clicking shows a “Sending to device” popup frame with a “busy” spinner - it never goes away. I can move mouse off that popup and the popup goes away, but if I reopen it the spinner is still there. I have to manually reload the entire page to get rid of it, which seems to suggest that the actual device communication did finish a while ago, but the page didn’t update accordingly.

Manually running a zone: (related) the page doesn’t update to show the “watering now” status unless I manually reload it myself using the browser’s reload button. This is particularly problematic since the updated page has the only interface I could find to abort the watering, so if you manually water and want to stop it, you have to reload the entire page yourself.

Add a watering schedule: select fixed interval schedule - on zone selection popup all available zones are selected - none of the checkmark buttons seem to work - I can click on any one but nothing changes visually - the zones may indeed be getting deselected in the code, but in the interface they stay checked - I would assume the intended behavior was for them to update to visual selected/unselected state. Clicking Next then Back in the wizard doesn’t fix the visuals.

…those are but a few…

I used Chrome Version 58.0.3029.110 (64-bit) for the above, but if memory serves I was seeing the same issues on Internet Explorer and Firefox.


#9

Thank you for elaborating! Understood you don’t have time to go through everything but what you provided is super helpful. Last question, I promise, what browser are you using when running into these issues?


#10

I just realized I hadn’t mentioned that and I just updated my post.

Keep asking questions!