Controller Settings not working on webapp


#1

It just displays a page with “Loading Location Data” and spins in a loop and never gets any further.

Everything else seems to work fine.

It is a Rachio Smart Sprinkler Controller, 8 Zone 2nd Generation if that makes any difference.

Any suggestions?


#2

What app are you using? Android, iOS, Web?

:cheers:


#3

Safari/Mac and Chrome/Mac, both in OS X Mojave 10.14.3.

Same result in each.


#4

Thanks @peterneillewis I’ll get this information to our web development team. In the meantime you can use our Android or iOS apps as a temporary workaround.

Thanks for reporting this and have a great week.

:cheers:


#5

Confirmed that the iOS app does work as expected. Thanks.


#6

Fix should be going out tomorrow. Thanks!

Dan :rachio: