Controler is already in use

New phone
Download again the apps
Enter mail and pw
And all my 3 systems disapears …
1x rachio gen1
2x rachio gen2
I will try to scan barcode or enter serial num
A message like… the controler is already in use

Need help !
Thanks for the support

I had this issue on a used Gen 1, please call customer support they transferred ownership to me within minutes; however, I was on hold for 20 minutes before they answered. Rachio customer support very responsive. They will need your email and the serial number of the unit you are transferring to yourself.

Thanks !!!