We went on vacation and gave access to a lawn guy who was adding sod and trees while we were away. Now that we are back we cant log in it says controller in use. Help?
I’m sorry to hear that you’re having this issue. Our Support team can definitely assist you. Please email them at support@rachio.com or feel free to use our live chat on our Help Center using the chat icon in the lower right corner of the screen. The Support Team will need your serial number (finding your serial number) so please have that ready and they should be able to resolve this issue pretty quick! Feel free to DM me if you have any further issues.
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Thank you!