Cannot save schedule changes

[dsperling]

I am getting “Request failed, please check your connections” when saving a change to a schedule or trying to update a rain delay. My controller is online. I tried from both the Android App, iOS App and the web.

iOS error: “Error The request could not be completed. Please try again later.”
Android error: “Request failed, please check your connections”

Are web services down today?

[franz]

@dsperling Please contact support@rachio.com, they will be able to quickly diagnose your problem.

Services are up and running.

Thanks.

[emil]

@dsperling

I am getting “Request failed, please check your connections” when saving a change to a schedule or trying to update a rain delay. My controller is online. I tried from both the Android App, iOS App and the web.

@dsperling, I know you were working with Zach on support. I just wanted to follow up to see how everything is working for you? Let us know if you still need any help.

Best, Emil